Technical Writer, Business Analyst in Ringostat

Hello! Are you a Business Analyst or Technical Writer who loves the technical side of the job as much as the business processes? Or a QA Engineer who wants to change the field of activity and is ready for new challenges? Ringostat has a lot to offer!

We are looking for a team Technical Writer who will be the provider between business and development. Tasks in brief: collect and analyze requirements, write technical documentation and product documentation.

About us:

Ringostat is a Ukrainian call tracking, telephony and complex analytics platform that helps optimize marketing, build effective communication with clients and increase sales. It is the only service of its kind in Eastern Europe that is an official technology partner of Google Analytics and a Google Premier Partner. The G2 site included Ringostat in the top 10 software services for tracking incoming calls.

Why you should choose us:

• A large professional community. 20+ people in just one development team. We use a large technology stack. You will definitely have a lot to learn and where to grow.
• A product of potential interest to anyone who has an online business. This is confirmed by Ringostat's client portfolio, which includes more than 1,000 companies, including Peugeot, Mercedes-Benz, Jooble, OLX and others.
• You will be able to see the product and the entire work process "from the inside".
• The possibility of professional growth. We have career maps and the ability to move up the career ladder both horizontally and vertically.

Your skills:

1. Knowledge of software development processes.
2. Understanding the client-server scheme.
< li>API knowledge.
3. HTML, CSS, JS industry knowledge.
4. Excellent understanding of AGILE/SCRUM/Kanban.
5. Practical documentation writing skills.
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7. Ability to collect, analyze and structure information, understand new software products and technologies.
8. Experience in developing and implementing complex tasks.
9. A level of English sufficient for communication.< /li>

The team is waiting for you:

1. Collection of requirements from customers for tasks.
2. Description of technical tasks, project documentation.
3. Compilation of UML diagrams of business processes.

We offer:

1. Fixed rate based on the results of spiking.
2. Flexible work schedule with the possibility to start the working day from 8:00 to 10:00 and finish from 17:00 to 19:00 .
3. The possibility to work completely remotely or in the office (Odesa, Kyiv, Kharkiv, Cherkasy, Uzhhorod, Lviv, Rivnee, Kryvyi Rih). Offices are self-contained in the event of a power outage. We also help with the purchase of charging stations.
4. Individual and group work with a corporate psychologist.
5. Paid vacation (24 days) and 8 sick days per year.
6. Opportunity using a corporate bot that combines the most powerful artificial intelligence available today.
7. Learning and development opportunities: experience and support of our employees, help with professional adaptation and tutor training throughout the trial period.
8. Internal corporate discounts on various services, including discounts on English courses.
9. Quick decision-making and testing of ideas - no unnecessary bureaucracy and micromanagement. Work in a company where you are heard and listened to, and the manager is open to dialogue and suggestions.
10. Profile events and chats to share experiences within the group of companies.
11. Corporate events and entertainment Even in difficult times, we do our best to cheer up our employees ;)

Leave feedback and let's get to know each other :)