Technical Writer in Delasport

Hybrid office job, Kyiv

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➡️ Please submit your application with answers to the following questions:

1) Current location?

2) Do you consider the full-time office work model (Kyiv, Yaroslavska 58, BC Astarta)?

3) Your level of English?

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D center in Kyiv, and are looking for top talents to join our team.

YOUR ROLE

- Develop comprehensive documentation that meets organizational standards

- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

- Work with software developers, product managers, quality assurance engineers, and technical support engineers to develop technical documentation in English

- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

- Evaluate current content and develop innovative approaches for improvement

RESPONSIBILITIES

- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

- Create and update integration documents for our services

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

REQUIREMENTS

- At least 2+ years of commercial experience in a similar role

- Proven experience working on complex software development projects

- Advanced English level

NICE TO HAVES

- Technical or programming background

- Experience in the online gaming/sports betting industry

- Fluent in more foreign languages

WHAT WE CAN OFFER YOU

- Modern office in Podil with an uninterruptible power supply and the Internet

- Personal time off (21 business days of paid vacation, unlimited sick leaves, paid days on special occasions)

- Public holidays

- Health insurance with the broker which is available from the first month of cooperation

- Life insurance with the broker which is available from the first month of cooperation

- Modern technical equipment

- English courses with native speakers

- Ukraine-based educational programs

- Sports activities reimbursement

- Corporate entertainments

- Happy hours on Fridays

- Gig contract support