Technical Writer in Delasport

Delasport — Implementing Technological Solutions Here and Now.Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D center in Kyiv, and are looking for top talents to join our team.YOUR ROLE- Develop comprehensive documentation that meets organizational standards- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content- Work with software developers, product managers, quality assurance engineers, and technical support engineers to develop technical documentation in English- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications- Evaluate current content and develop innovative approaches for improvementRESPONSIBILITIES- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements- Create and update integration documents for our servicesIndependently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migrationREQUIREMENTS- At least 2+ years of commercial experience in a similar role- Proven experience working on complex software development projects- Advanced English levelNICE TO HAVES- Technical or programming background- Experience in the online gaming/sports betting industry- Fluent in more foreign languagesWHAT WE CAN OFFER YOU- Modern office in Podil with an uninterruptible power supply and the Internet- Personal time off (21 business days of paid vacation, unlimited sick leaves, paid days on special occasions)- Public holidays- Health insurance with the broker which is available from the first month of cooperation- Life insurance with the broker which is available from the first month of cooperation- Modern technical equipment- English courses with native speakers- Ukraine-based educational programs- Sports activities reimbursement- Corporate entertainments- Happy hours on Fridays- Gig contract support