Technical support specialist with German in Transcom Worldwide Poland

Join the Service Desk IT team and develop future competences in the area of ​​customer service based on modern solutions (CX) together with 1,200 consultants throughout Poland! Location: Gdańsk, Grunwaldzka 50 What's waiting for you: Salary of PLN 6,500 gross (employment contract) + bonus up to PLN 700 gross. Stationary work in a comfortable office in Gdańsk. Implementation training (4 weeks) and support in everyday work. In the first 3 months you will develop skills in IT, communication and problem solving. Real opportunities for promotion - over 50% of recruitment for higher positions is won by our internal employees. Employee referral program - up to PLN 3,000 gross for hiring an employee on your recommendation. Consultations with a psychologist, sports card (Medicover Sport), medical care (Luxmed), subsidized recreation, Worksmile cafeteria, discounts on our partners' products and much more! What does our working day look like? We are a department supporting internal users of a well-known brand. Our employees are IT enthusiasts and... coffee :) We are the first point of contact for our users, we solve their problems and our primary goal is their satisfaction. We are constantly developing, we are focused on mutual support and sharing knowledge! What makes you stand out is: Fluent knowledge of German (min. C1) - necessary to serve customers. Communicative knowledge of English (min. B1) - necessary during training and for communication in the team. Good knowledge of issues in the technical area of ​​IT. Ability to listen and read with understanding, create clear statements with respect for the other person. Willingness to work in shifts (shifts between 7:00 a.m. and 9:00 p.m.). Experience in the IT Service Desk / customer service area is preferred. We know from experience that candidates who have competences also tend to underestimate their skills. So give yourself a chance and apply! Recruitment process: 1. Online task ➡ 2. Telephone interview ➡ 3. Online meeting Unleash your potential! After submitting your application, check your email and learn more about the position. Complete the task (ChatAssess) and find out how your result compares to other candidates. About us At Transcom we are continually committed to relationships with each other and our customers. Every day someone new starts their adventure with us and uses their potential, transforming it into the skills of the future. We appreciate hard work, teamwork and mutual help, and we support positive and lasting changes. That's who we are, we take care of ourselves and support each other from the very beginning, and with the right attitude, there are no limits to us and we can go really far. Get to know us better, find us on Facebook (@TranscomPoland) and Instagram (@transcom.poland).