Technical support engineer (Technical support engineer) in AGAMA

Atlantic Group Limited (AGL) is a communications holding company founded in 1993 .
Serves more than 400 public and private sector clients worldwide.
Atlantic Group Limited (AGL) invests in developing strong management teams in marketing communications, media and technology. 

During the development and implementation of communication projects, we are always focused on results, and we like to apply analytics and work with data, passing them through the prism of trends, emotions and common sense. 

Starting a search for a Technical Support Specialist (Technical support engineer).

Important for us:

• desire to learn ; 

• skills for working with Google Workspace and basic work with 1C;

• understanding of the TCP/IP stack;

• skills working with Active Directory;

• understanding of the principles of operation of office equipment (printers, BFP, candles, projectors );

• inability to promptly identify and eliminate the problem;

• high level of written and oral communication;

• ability to work effectively in a team.

Areas of your responsibility:

• Installing and configuring custom software on workstations. Ensuring its correct and trouble-free operation.

• Provision of technical and informational support for users on issues of working with software and office equipment.

• Create accounts, email addresses, edit access groups and distribution groups.

• Instruction of employees on general IT issues, security issues, information management and storage issues.

• Support and monitoring of the performance of printers and peripheral equipment. 

• Installation, configuration and support of financial software (MEDOC, client bank, etc.).

• Installation and maintenance of antivirus software.

• Setting up and supporting MacOS-based workstations.

• Organization of new workplaces for new employees. 

• Timely and high-quality performance of support service tasks within the established deadlines. This document is confidential and may not be transferred to third parties.

With AGL you hold: 

• possibility of mixed and remote mode of operation;

• opportunity to work in a comfortable modern office in the very center of Kyiv (Ukrainian Heroes Square);

• a team of talented professionals with a great working atmosphere;

• opportunity for career and professional growth;

• paid vacation (24 calendar days), sick leave, short-term sick leaves, birthday leave;

• the opportunity to implement ambitious projects for our equally ambitious clients;

• access to European Business Association (EBA) resources and lectures.

Our site: https: // atlanticgrouplimited .com/

Send resume* indicating expected financial motivation. 
* Please note that by sending your resume, you consent to the processing of your personal data for the purpose of recruitment and provision of personnel to the company.
We communicate with candidates whose work experience meets the requirements of this vacancy within 1-3 days.