Technical support specialist, service support operator, telemetry specialist in STV group

We are the STVgroup company — the exclusive distributor in Ukraine of the leading global company Jacobs Douwe Egberts JDE, which specializes exclusively in the production of coffee and tea, and occupies 10.6% of the global market.

TM Jacobs is the #1 coffee brand in Ukraine. We are very dynamically developing the JDE Professional direction and work with the best coffee equipment from the world's leading manufacturers, such as: WMF, Schaerer, Necta, Bianchi. Our goal: development of efficient and high-quality service.

We invite you to join our team of professionals for the position Telemetry specialist in the direction of AFH - away from home (coffee equipment).

With the concept of "Telemetry" can be found at the link https://www.jdeprofessional.com.ua/telemetry/

What will you do in the Company:

1. Communicate with users and partners;
2. Control and manage visits of technicians;
3. Formulate reports on the operation of devices at the request of the manager;
4. Conduct inventory of devices on a monthly basis;
5. Work in the PLUM program :

• manage the library of recipes and machine settings according to approved recipes,
• enter address data,
• bind machines in the program file,
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• calibrate machines together with a service engineer,
• check the connections of identifiers in the system: inventory and serial number of machines and Telemetry number,
• systematically update data in the PLUM database in case machine rotations, recipe changes, machine class changes and other changes.

The company is ready to offer:

• Functional full training;
• Support during the adaptation period;
• Working with well-known and successful brands;
• Development of professional and personal qualities;
• Official employment;
• Office, hybrid or remote work format.

Our ideal candidate:

• Has developed organizational skills, is responsible, attentive and able to work in multitasking mode, able to make decisions independently;
• Has skills in 1C (preferably), MS Excel.< /li>

Working conditions:from 9:00 a.m. to 6:00 p.m., 5-day work week, Saturday, Sunday - weekend. Office location: Ave. Beresteyskyi (Peremohy), 118 (Zhytomyrska city center/Sviatoshyn city center).

LET'S BELIEVE IN VICTORY AND DO IMPORTANT THINGS TOGETHER!

If you want to become part of our team, send your resume!