Technical support specialist (SERVICE DESK) in Benish GPS

Benish GPS is a national leader in the field of satellite security systems and transport monitoring, in connection with the expansion announces a competition for a vacant position:

TECHNICAL SUPPORT SPECIALIST (Service Desk)

What is included in the tasks of our Service Desk specialists:

• Reception and processing of customer inquiries in CRM
• Process requests for repair and replacement of equipment installed in our customers' cars (satellite safety and traffic monitoring systems)
• Primary diagnosis of technical problems in dialog mode with the customer and remote access to the equipment.
• Remote configuration of equipment.

 Professional requirements:

• Experience in customer technical support - from 1 year
• Ability to work with CRM systems
• Higher education (economic/technical)
• Logical thinking and intelligence
• Must understand the basic principles of the operation of a car and its electronics.
• Understanding the principles of operation of GPS monitoring systems will be a plus.
• The ability to quickly understand new software.
• Competently delivered speech, the ability to convey information correctly.

This job is for you if you:

• Understand why the client is important for the company
• Learn quickly
• Work well in multitasking mode
• Work harmoniously in a team
• Stress-resistant
• Communicative

 In your we offer the following:

• Work in a stable and reliable company with compliance with the Labor Code: official registration from the 1st day, white salary, crediting to a bank card with an advance and without delays
• Working schedule from Mon to Fri from 09:00 to 18:00.
• Work in the central office in Podil at 10 min. on foot from St. Kontraktova Square, str. Yaroslavska, 56A (BC "Canyon")
• Acquiring new skills and knowledge, opportunities for professional and career growth

If you are interested in the vacancy "Technical support specialist (Service Desk)", please send your resume by commenting on this vacancy.

About the company: www.benishgps.com 

 Benish GPS. Join the team of professionals!