Technical support specialist (no work experience) in Kovalska

Kovalska Group is a national leader in the production of building materials and a leading developer. The group unites enterprises that carry out a full cycle of work - from the extraction of raw materials, the manufacture of products to the construction of buildings and infrastructure objects of various purposes. KovalskaDigital is an innovative company that is responsible for the implementation and development of information technologies, setting up and technical support of software and of hardware in the "Kovalska" Group. The main profile of Kovalska Digital's work is the digital transformation and digitization of the Group's enterprises in the field of production, logistics, marketing, finance, commerce and HR. We invite you to join our team Technical support specialist (L1, Service Desk) Our expectations: Technical educationKnowledge of the basics of computer operation systems Communication, diligence, customer orientation, ability to work in a team Experience with Service Desk is desirable Key tasks: Processing and distribution of appeals to the first line of Service Desk support on issues related to the functioning of automated systems Acceptance and recording of user appeals, control of the process of their elimination (SD) Implementation of consultation user supportIdentification, localization of 1st-level incidentsProviding operational assistance to employees to eliminate incidentsDistribution of appeals from SD to executorsWe offer: Issuance of a HIG contract (the company is a resident of Diya.City)Completely "white" competitive salaryPaid annual vacationMedical insurance (after 1 year of work)Possibility of fines of development in the company.Working schedule: Mon-Fri, from 7:00 to 14:30 or from 14:30 to 22:00 (office format) a company that is a leader in its segment. If you have relevant experience, send your resume! We will be glad to meet you!