L2 technical support specialist in DTEK, TOV, Energetichna kompaniya

Become part of the team that creates digital reality!MODUS X is a Ukrainian IT company, a team of 500+ engineers, architects, security specialists and data scientists. We started and continue to support the digital transformation of DTEK, which became the first in the energy industry of Ukraine to embark on the path of large-scale digital transformation. Now we have separated into a separate company in order to share our experience and expertise externally, remaining an IT support for those who bring light and contribute to the recovery of the country. We are currently looking for a Technical Support Engineer L2 Position functions: writing SQL queries; creating queries in Elastic (KQL); monitoring system operations; analysis and evaluation of requests, their resolution or escalation if necessary; timely informing of relevant departments about incidents recorded by the monitoring system, according to the escalation matrix; communication with relevant departments and partners within the framework of professional activity; maintaining internal documentation of the department, reporting; Professional competencies :experience in a similar position from one year; experience with ELK, Grafana, MS SQL; Will be a plus: experience with Swagger; experience with Postman; experience with C#; We offer: Official employmentCompetitive conditions and bonus programCorporate equipmentCorporate medical program insurance Employee psychological support program Remote or hybrid work format in the Unit City innovation park Learning and professional development opportunities (online courses, classroom trainings, master classes, professional communities) About MODUS XMODUS X is a team of 500+ engineers, architects, security specialists and data scientists. We accompany our clients on the path of transformations, bringing them closer to digital reality. For 18 years, we have been designing, implementing and supporting software applications that help companies achieve their business goals. We develop complex infrastructure solutions, data-driven products and consult on information security issues. We have behind us hundreds of successful cases that were implemented for 60+ clients in Ukraine and abroad. We started and continue to support the digital transformation of DTEK, which was the first in the energy sector of Ukraine to embark on the path of large-scale digital transformation. Today, we have separated into a separate company to share our successful experience and expertise externally, remaining an IT support for those who bring light and contribute to the recovery of the country. Among us, everyone can show their talents and feel a direct impact on our joint success. We are experts. We invest in everyone's development, we make it possible to gain new knowledge and achieve professional goals. We can offer our teams really interesting and meaningful projects. By sending your resume to this vacancy, you give your consent to "MODUS IX" LLC to process your personal data in accordance with the Law of Ukraine "On Personal Data Protection". Consent is granted, including for their processing in external systems, in order to support the hiring process. LLC "MODUS IX