Technical support specialist (L1) in Kovalska

Kovalska Group is a national leader in the production of building materials and a leading developer. The group unites enterprises that carry out a full cycle of work - from the extraction of raw materials, the manufacture of products to the construction of buildings and infrastructure objects of various purposes. Kovalska Digital is an innovative company that is responsible for the implementation and development of information technologies, configuration and technical support of software and hardware in the Kovalska Group. The main profile of Kovalska Digital's work is the digital transformation and digitization of the Group's enterprises in the field of production, logistics, marketing, finance, commerce and HR. We are pleased to invite you to join our team Technical support specialist (L1, Service Desk) Our expectations: Technical educationKnowledge of the basics of computer operation of computer systems. Experience in communication with employees/clients. Communicability, hard work, customer orientation, ability to work in a team. Experience with Service Desk is desirable. elimination (SD)Consultative user supportIdentification, localization of level 1 incidentsProviding operational assistance to employees to eliminate incidentsDistribution of appeals from SD to executors of annual leaveMedical insurance (after 1 year of work) Opportunity for career development in the company Shifting work schedule: Mon-Fri, from 8:00 a.m. to 5:00 p.m. or from 1:00 p.m. to 9:00 p.m. (office format) Comfortable modern office in the city center next to Olimpiyska metro station (with safe shelter) Professional team and supportive management Opportunity to work for a company that is a leader in its segment If you have relevant experience, send your resume! We will be glad to meet you!