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Technical support specialist (IT Support / Service Desk Engineer) in TERRA FUD

Posted more than 30 days ago

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TERRA FUD

TERRA FUD

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

"TERRA FOOD" is a modern dynamic company, one of the largest producers of dairy products in Ukraine, for more than 20 years we have been creating affordable and tasty products of favorite brands with care for people, the quality and safety of which has been confirmed by expertise in Ukraine and Europe. You will definitely recognize us by such tasty, high-quality, health-benefiting TM brands "Farm", TM "Premialle", TM "Tulchynka", TM "White Line", TM "Zolotyi rezerv" phone / in person)Resolving t

"TERRA FOOD" is a modern dynamic company, one of the largest producers of dairy products in Ukraine, for more than 20 years we have been creating affordable and tasty products of favorite brands with care for people, the quality and safety of which has been confirmed by expertise in Ukraine and Europe.

You will definitely recognize us by such tasty, high-quality, health-benefiting TM brands "Farm", TM "Premialle", TM "Tulchynka", TM "White Line", TM "Zolotyi rezerv" phone / in person)

  • Resolving typical incidents: problems with PCs / laptops / printers (connection to the network (LAN/Wi-Fi/VPN), diagnostics and replacement of peripheral equipment, problems with mail (Outlook / O365), office programs (Microsoft Office / 1C client), access to systems)
  • Working with accounts

    • Creating / blocking users
    • Granting access (AD / corporate systems/network folders)
    • Working with AD access groups

    Workplace preparation (Onboarding)

    • PC/laptop setup
    • OS and standard software installation
    • Connecting peripherals
    • Issuing equipment employees

    Accounting and control of IT assets

    • Technical accounting (Excel / CMDB / Asset system)
    • Control of equipment movement
    • Participation in inventories

    Interaction with system administrators

    • Escalation of complex incidents (2nd line)
    • Preparation of information for diagnostics
    • Execution of typical tasks according to instructions (runbooks)

    Expectations from candidates:

    • Higher education
    • Understanding of computer networks
    • Windows 10/11 administration
    • Basic knowledge: Active Directory, TCP/IP, DNS, DHCP, VPN, Microsoft 365 / Outlook / Teams
    • Installation and configuration of software
    • Understanding the operation of office equipment (printers, MFPs)
    • Communication
    • Stress resistance
    • Ability to explain in simple words

    What we offer:

    • Work in stable company
    • Official employment
    • Full employment, work in the office
    • Competitive salary level
    • Convenient and comfortable office, Kyiv, Sevastopolska ploshcha

    We are waiting for your resume and we will be glad to cooperate!

    Translated by Google

    Without experience
    Kyiv
    Full-time work
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