Technical support specialist (IT, Junior) in TurboWeb, agentstvo internet-marketingu

We are TurboWeb Digital agency. For us, Turboweb is a place: Where people are valued. People whom we help develop businesses every day and people who create miracles for customers are our team. Where the corporate philosophy is that an employee is NOT a resource for the company owner, but the company is a resource for each employee. Where each team member recharges, complements and improves all others. Where appreciate and feel freedom. And where this freedom is directly proportional to responsibility. Where the philosophy is followed - the more value you give to the world, the more prospects and opportunities you get in life. If you feel that our values ​​are in harmony with yours, then we look forward to your resume. So, on at this stage, our team is looking for a technical support specialist, the main purpose of which will be: To advise our customers in chats on issues related to advertising accounts. You will answer their questions and help solve problems such as no results, rejection of moderation and other technical aspects. Update our knowledge base and create new instructions. You will be responsible for updating the existing instructions in the knowledge base and creating new ones so that our customers and team have access to relevant information and better understand the processes. To achieve the result, you need: knowledge of Google Shopping; experience with GTM, Google Analytics, Google Ads or Facebook Ads We are ready to consider candidates with minimal experience, but with a great desire to learn and develop. To achieve results, you must have: the desire to create value through your work, not just earn a living; scrupulousness in work, responsibility; the ability to quickly understand new topics; the ability express your thoughts clearly and competently in oral and written form, communication skills; the ability to work with a large amount of information; the ability to bring what has been started to a final successful result. We offer you the following conditions: Full-time work from Monday to Friday, from 9: 30 to 18:00. We have a hybrid work format, so you will work from home on Monday and Friday, and Tuesday, Wednesday and Thursday from our cozy office. Our office is located in the Protasov Business Center, str. Mykola Grinchenko 2/1 (15 min. walk to the Olimpiyska metro station, there is also a convenient shuttle from BC to the Ukraina Palace station in the morning and back in the evening, the city electric train is nearby. It has a reliable power supply, generator and Starlink, zone rest, cafe for BC visitors. We offer a competitive salary from 25 to 35 thousand hryvnias per month, this is an hourly wage + CRI. We have a paid trial period of 2 to 4 weeks to make sure that you are comfortable working in our team. We work on the basis of a contract for the provision of FOP services, which we conclude for one and a half years to ensure the stability of cooperation. Corporate English language learning. There is a test task, an interview with HR, an internship and a trial period.