Technical support specialist (inbound line) in SystemGroup Ukraine

The international group of companies SystemGroup, which provides a full range of services for the creation of solutions for business automation in the fields of retail trade, services, industry, logistics and transport, conducts competitive selection for the position of "Technical support specialist (incoming line)". Functional duties: Call handling and electronic appeals from customers coming to the Contact Center; Consultative customer support; Registration of appeals in the Zendesk CRM system, jira. Candidate requirements: Knowledge of Ukrainian and English (technical); Punctuality, responsibility. Employment conditions: Full time; Remote work ( at home);Official employment: vacations, sick days according to the Labor Code;Flexible work schedule, it will allow you to have a lot of free time: from 07:00 to 23:00 two working days and two weekends;Training and development in the company;We offer:A comfortable working atmosphere for a young, friendly team ;Paid internship and training at the expense of the company;Stable income;Ability to work on a flexible schedule;