Technical Support Specialist (HelpDesk) in bakotech

BAKOTECH is an international company, one of the leaders in the field of focused Value Added IT-distribution, which provides professional "before" and "after" sales, marketing and technical support for partners and end customers. You are our candidate if you have: Experience in installing, configuring and administering Microsoft Windows; Knowledge of the hardware part of computer equipment; Understanding the principles of Active Directory, Group policy, DNS, DHCP; Experience in local network and network equipment maintenance; Experience with Office 365 (MS 365 admin center, Exchange Online, SharePoint Online) Experience with accounting software; Good communication skills; The desire to develop in the IT field. Will be a plus: Experience with Mac OS; Experience working with the Service Desk system; Understanding of ITSM principles. What to do: Technical support for users; Windows 10 and Mac OS settings; Setting up and updating additional client software; User consultations and conducting introductory presentations; Keeping records of computer equipment; Participation in the formation of the renewal plan and purchase of equipment; Switching of devices and network equipment; Small repair and maintenance of equipment; Solving incidents with server and network equipment; Participation in IT infrastructure development projects. We guarantee: Development and constant growth; (here it can be described that there is an opportunity to gain experience working with solutions from global IT market leaders, such as: Cisco, Aruba, PaloAlto and others) Flexible schedule — results are a priority; Health insurance and life insurance; Comfortable office in the Beresteyska metro area. Work in a leading company in the field of IT technologies. Competitive salary. Official employment and social guarantees. Convenient office near Beresteyska metro station.