Specialist in technical support of software products in Ukrayinski intelektualni sistemi

Requirements: higher or partial higher education; knows how to communicate with software users and understands their needs; learns quickly and knows how to effectively convey what he has learned to others; has experience in writing user instructions (documents, videos); desirable experience in technical support of software products; A sufficient level of English is necessary for free communication and correspondence with clients. Working conditions: working in a friendly, strong team of professionals; timely and stable salary; office near Holosiivska metro station. Responsibilities: assisting users in working with software: error analysis, search solutions; communication with the second line of support to resolve incidents; writing documentation: user instructions, FAQ; testing software products before handing them over to customers; accepting software products for support after implementation;