Technical support specialist in OPTIMA, TOV, Centr osviti

Type of employment: full time. Ability to work remotely.

Responsibilities:

• Provide prompt technical support to customers by e-mail, phone and chat.
< li>Resolving technical problems and inquiries related to our products or services.
• Providing instructions and recommendations to users on the effective use of the educational platform.
• Cooperation with other company departments.
• Administration of training website and database.
• Participation in testing new products or features.
• Accepting and analyzing feedback from customers to further improve products and services.

Requirements:

• work experience in the field of technical support will be an advantage;
• work skills with a computer and office programs;
• fluency in the Ukrainian language;
• competent language;
• organization;
• attention;
• li>
• responsibility;
• punctuality.