Technical support specialist in Binotel, TOV

Binotel is a Ukrainian IT company that is the leading operator of business communications in Ukraine. We are expanding and therefore are currently looking for a "Technical Support Specialist" to join our team. You will be responsible for providing technical assistance to our customers and ensuring high-quality and quick solutions to their problems. You can familiarize yourself with our company at the link: https://www.binotel.ua/uaWhat you will do: answer phone calls of the first line of technical support; configure the virtual PBX in our internal tools; advise customers on the correct and high-quality use of our product; conduct initial diagnostics of the customer's problem; transfer tasks to the second line of technical support or another specialist. You are our ideal candidate if you: want to work in the IT field; you speak the Ukrainian language competently and fluently; you know how to constructively and competently conduct dialogue with clients; you know how to work in a team and take a responsible attitude to work; you are ready to learn every day; you show customer orientation at work and help as much as possible in solving technical issues. Why would you like to join us at Binotel? Everything is very simple: timely payment of salary, official employment, paid vacation and sick leave; the possibility of professional development and career growth; convenient work schedule — 5/2, from 9:00 a.m. to 6:00 p.m. or 9:30 a.m. to 6:30 p.m. friendly and a favorable working atmosphere; team buildings and corporate events, you won't be left without a gift on your birthday; a nice workplace in a modern office center, where everything is arranged for your successful work; an office with delicious coffee and a rest area with a console, comfortable soft poufs and a kitchen to spend your breaks and lunches. If you want to become a cool specialist in business telephony - then we are waiting for you. Do not waste time on the way to your dream and leave your feedback and our HR manager will definitely contact you)