Technical support specialist in SANLAYN.NET.YuA, OOO

The company "SANLINE.NET.YUA" has been operating in the market of telecommunications services since 2008 and provides Internet services in the city of Kyiv. We are proud that we have been able to win the trust of our customers for years of conscientious work! "SANLINE.NET.YUA" connects high-speed Internet based on optical fiber networks in apartments, offices, restaurants, cafes and educational institutions. We also provide Digital Television services in residential premises. The strength of our company is in our employees and technical base. Our team works every day to improve the quality of services and promptly resolves issues 24 hours a day. Professional and personal competencies: Experience in technical support will be +; Technical education, ready to accept students without work experience (we teach); Knowledge of the OCWindows family at the administrator level (understanding of DNS, DHCP, HTTP, SMTP, POP3); Ability to learn quickly, intelligence, activity, attentiveness; Competent language, lack of fear of telephone conversations; Fluent in Ukrainian and Russian. Main tasks: Technical support for clients (incoming calls, mail); Identifying and solving client problems related to the lack of access to the Internet and/or Television; Advising users on the use of services; Monitoring the operation of the company's equipment. Working conditions: Office work, shift schedule 2/2 (15-16 shifts per month), with 1 night shift per week; Paid internship; Paid vacation 24 calendar days, sick leave; Opportunities for career and professional growth. Office at : st. Raiduzhna 13-B. Our website: https://sunline.net.ua/