Technical support specialist in Bank Kredit Dnipro

Functional responsibilities: analysis, evaluation, prioritization and processing of applications submitted by Bank employees in the Service Desk software; participation in the role of an operator in the process of incident management; providing methodical assistance to Bank employees on the functioning of software and technical complexes and softwareTasks the position of providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using Service Desk software Requirements for the candidate: secondary special or higher education; work experience in a similar position for at least 1 year; knowledge principles of operation of software complexes (hereinafter referred to as PCs) and peripheral devices, Windows operating systems; skills in working with PCs and office applications; personal skills: communication skills, resistance to stress, adaptability to innovations; possession of a military ticket or temporary military service card (for men ) Bank Credit Dnipro offers its employees: Official employment and stable work in one of the leading Banks of Ukraine; Official salary; career heights; Friendly team of professionals.