Technical support specialist in Meest China

Meest China is an international postal and logistics company specializing in the delivery of commercial cargo and postal parcels from China to Ukraine and to a number of countries around the world. Company website: meest.cn We guarantee: competitive, stable and timely wages; official employment (paid sick leave ) from Art. "Demiivska" metro station; partial compensation for the cost of English language courses; after 3 months of work, there is an opportunity to choose one of the benefits: health insurance, gym fee, tuition compensation, corporate meals, mental health care. Responsibilities: receiving requests from customers; analysis of identified problems: either independent resolution or redirection of requests; customer training: providing all necessary information for using products or services; providing feedback to developers and the second line of support to improve products and services. Requirements: from the 1st year of work in a similar position; high level of communication skills; analytical mindset, responsibility and independence.