Tasks of the position:providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using the Service Desk software.Main functional duties:conducting analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software; taking part in the role of an operator in the incident management process; providing methodical assistance to Bank employees on the functioning of software and technical complexe
Tasks of the position:
- providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using the Service Desk software.
Main functional duties:
- conducting analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software;
- taking part in the role of an operator in the incident management process;
- providing methodical assistance to Bank employees on the functioning of software and technical complexes and software.
Requirements for the candidate:
- secondary special or higher education.
- work experience in a similar position for at least 1 year;
- ready to consider a student
- knowledge of the principles of operation of software complexes (hereinafter - PC) and peripheral devices, Windows operating systems;
- skills for working with a PC and office applications;
- personal skills: communication skills, resistance to stress, adaptability to innovations.
salary and annual bonus.
Social package in accordance with the Labor Code (additional 2 days of annual leave). Opportunity for professional and career growth, corporate training. Medical insurance at the expense of the bank and preferential conditions for family members. Friendly atmosphere in a team of professionals.In our bank you will also find opportunities for active recreation and team interaction:
- Dance training, yoga classes (offline and online).
- Mental health programs.
If you are ready to join our team and apply your experience to achieve great results mail.
Bank Credit Dnipro - reliability, professionalism and development together with you!