Technical support specialist in Bank Kredit Dnipro, AT

Tasks of the position:

• providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using the Service Desk software.

Main functional duties:

• conducting analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software;  
• taking part in the role of an operator in the incident management process;
• providing methodical assistance to Bank employees on the functioning of software and technical complexes and software. 

Requirements for the candidate:

• secondary special or higher education.  
• work experience in a similar position for at least 1 year;
• ready to consider a student
• knowledge of the principles of operation of software complexes (hereinafter - PC) and peripheral devices, Windows operating systems; 
• skills for working with a PC and office applications;
• personal skills: communication skills, resistance to stress, adaptability to innovations. 

In our bank you will also find opportunities for active recreation and team interaction:

• Dance training, yoga classes (offline and online).
• Mental health programs.

If you are ready to join our team and apply your experience to achieve great results mail.

Bank Credit Dnipro - reliability, professionalism and development together with you!