Functional responsibilities:analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software;< li>taking part in the role of an operator in the incident management process;providing methodical assistance to Bank employees on the functioning of software and technical complexes and softwareJob tasksproviding assistance to Bank users on all issues related to the Bank's information systems by phone and/or using Service Desk software li>Re
Functional responsibilities:
- analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software;
< li>taking part in the role of an operator in the incident management process;- providing methodical assistance to Bank employees on the functioning of software and technical complexes and software
Job tasks
- providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using Service Desk software li>
Requirements for the candidate:
- secondary special or higher education;
- work experience in a similar position at least 1st year will be an advantage;
- willing to teach students;
- knowledge of the principles of operation of software complexes (hereinafter referred to as PCs) and peripheral devices, Windows operating systems;
- skills in working with a PC and office applications;
- personal skills: communication skills, resistance to stress, adaptability to innovations;
- availability of a military ticket or temporary identity card of a conscript (for men)
- li>
Bank Credit Dnipro offers its employees:
- Official employment and stable work in one of the leading Banks of Ukraine;
< li>Medical insurance;- Official salary;
- Social package in accordance with the Labor Code;
- Opportunity for professional and career growth, corporate training — Your determination, Your performance will help you reach new career heights;
- Friendly team of professionals.