Technical support specialist in Bank Kredit Dnipro, AT

Functional responsibilities:

• analysis, evaluation, prioritization and processing of applications of Bank employees submitted in the Service Desk software;
< li>taking part in the role of an operator in the incident management process;
• providing methodical assistance to Bank employees on the functioning of software and technical complexes and software

Job tasks

• providing assistance to Bank users on all issues related to the Bank's information systems by phone and/or using Service Desk software

Requirements for the candidate:

• secondary special or higher education;
• work experience in a similar position at least 1st year will be an advantage;
• willing to teach students;
• knowledge of the principles of operation of software complexes (hereinafter referred to as PCs) and peripheral devices, Windows operating systems;
• skills in working with a PC and office applications;
• personal skills: communication skills, resistance to stress, adaptability to innovations;
• availability of a military ticket or temporary identity card of a conscript (for men)
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Bank Credit Dnipro offers its employees:

• Official employment and stable work in one of the leading Banks of Ukraine;
< li>Medical insurance;
• Official salary;
• Social package in accordance with the Labor Code;
• Opportunity for professional and career growth, corporate training — Your determination, Your performance will help you reach new career heights;
• Friendly team of professionals.