Technical support service specialist, aircraft manager in DRCT Ltd

DRCT.aero is a product company in the field of civil aviation. Our product helps airline managers sell tickets more efficiently. A food company's job is to solve problems. Support is part of the product team. You will be able to change the product with your work. We are currently looking for an aircraft manager for the second line of support✈️. We expect you to: Have experience in the industry for at least 1 year. Know one of the GDS systems at an expert level. Know the rest of the GDS systems at a basic level. Understand SPRK You understand the mechanics of other direct sales channels: ABT, BA Portal, SkyUp Booking tool. You can work both in a team and make decisions independently. specific tasks and KPIs; Passed - welcome to the team! What will you do after the trial period: Do post-sales service in the direct sales channels of airlines. Handle cancellations and changes of flights. Solve user problems in the process of communication with airlines. We offer: Become part of a charged product team. With your work, you will be able to change the product. A decent salary level with a review every six months. Registration for a FOP in a European company. The company pays taxes and helps run the FOP. Flexible vacations and sick days. Ability to work remotely and in the office. The work schedule is flexible - 2/1, from 8:00 to 16:00 and from 16:00 to 00:00. Provision of the necessary equipment for work after the trial period. Corporate, team building, young and professional team .Cozy and bright office with kitchen, recreation area, hookah, Sony PlayStation 3 minutes' walk from Olimpiyska. Availability 24/7.