We are looking for a responsible and communicative candidate for the position of Technical Support Operator. If you want to start your career in the IT field, have no experience, but are ready to learn and develop - we are waiting for you!Responsibilities: Providing technical support to users via telephone, e-mail and online chat;Consulting customers on the use of the company's products and services;Solving technical problems and handling customer inquiries ;Maintenance of documentation and repo
We are looking for a responsible and communicative candidate for the position of Technical Support Operator. If you want to start your career in the IT field, have no experience, but are ready to learn and develop - we are waiting for you!
Responsibilities:
- Providing technical support to users via telephone, e-mail and online chat;
- Consulting customers on the use of the company's products and services;
- Solving technical problems and handling customer inquiries ;
- Maintenance of documentation and reporting on work performed;
- Cooperation with other departments for prompt resolution of issues.
Requirements: strong>
- Excellent communication skills;
- Ability to quickly learn new technologies and products;
- Organized and responsible;
- Ability work in a team;
- Basic knowledge of using a computer and office programs.
We offer: