Technical support operator (B2C) in Portmone.com

We are looking for friends in the Portmone.com Support team! Night shift schedule 2\2. Partially remote work is possible after the trial period. Importantly! We consider candidates only in Kyiv, study and work for the first 3 months in the office. Mandatory — command of the Ukrainian language at a high level (oral and written), availability of high-quality high-speed Internet, a computer and a headset. Schedule: night shifts 2\2, from 22:30 to 08:00 TOP-5 reasons to work in portmone.com Support service: This is the best career start and a fast way to continue your development in a fintech company; Improve your communication skills in daily communication online and by phone; Realize a social need to be useful to people. Gain valuable experience. Find new friends:) What is required of you: PC knowledge at the level of a confident user; Fluency in the Ukrainian language (oral, written); Flexible thinking and the ability to process a large amount of information at the initial stage; Responsibility, good communication skills ;Speed;Love for people and the desire to help them;Aspiring to career growth in a team of professionals.What you need to do:Provide qualified customer support by phone, email and chat;Resolve customer questions, problems and complaints;Conduct customer dialogue and follow up the status of their requests in the system; To ensure quality service and to meet the needs of customers; To adhere to the company's customer service standards. If you are looking for a temporary job for several months, unfortunately, this job is not for you. Working conditions: Official employment, paid vacation and sick days, trainings, etc.; Salary: from UAH 15,000 (with the possibility of an increase after performance); Work in a friendly and professional team; Valuable work experience, the possibility of career growth within the company; The possibility of working remotely after a trial period. If you are ready to join us and become part of a dynamic and successful team, send your resume and we will gladly consider your candidacy! customers, small and medium businesses of large companies; A team of almost 100 specialists aimed at creating the best Ukrainian product with world-class quality.