Our company is looking for a technical support operator to provide high quality service to our customers. Your role will be to provide technical support and resolve issues that our customers encounter while using our services. Key Responsibilities: Respond to customer technical inquiries via phone, email or chat; Resolve issues related to the use of our services, including software configuration, password recovery, connection establishment and other technical issues; Recording and documenting al
Our company is looking for a technical support operator to provide high quality service to our customers. Your role will be to provide technical support and resolve issues that our customers encounter while using our services. Key Responsibilities: Respond to customer technical inquiries via phone, email or chat; Resolve issues related to the use of our services, including software configuration, password recovery, connection establishment and other technical issues; Recording and documenting all inquiries and solutions in the tracking system; Ensuring high quality customer service and meeting established standards. Requirements: No work experience welcome, we are willing to train new employees; High level of communication skills and the ability to communicate effectively with customers; Willingness to learn and develop in the field of technical support; Ability to work in a team and complete assigned tasks; Knowledge of basic computer skills and the ability to quickly learn new programs and technologies. We offer: Full-time from 11:00-20:00, NOT DELAYED, 5/2; Competitive salary and bonus system; Training and support in the work process; Career development and opportunities for professional growth; Friendly and favorable atmosphere in the team.