Due to the expansion of the company, SANNET LLC is required:Technical support operator.Requirements:< /p>Knowledge of the OSI model and principles of switching, routing;Understanding of protocols/technologies: TCP/IP, DHCP, VLAN, DNS.Clear diction, correct and competent speech;Quick learner;Resistance to stress;Attention to detail, responsibility;Experience with Edge-equipment core, D-link will be a plus;Responsibilities:Receiving incoming calls;Processing email and messages from clients; Provid
Due to the expansion of the company, SANNET LLC is required:
Technical support operator.
Requirements:< /p>
- Knowledge of the OSI model and principles of switching, routing;
- Understanding of protocols/technologies: TCP/IP, DHCP, VLAN, DNS.
- Clear diction, correct and competent speech;
- Quick learner;
- Resistance to stress;
- Attention to detail, responsibility;
- Experience with Edge-equipment core, D-link will be a plus;
Responsibilities:
- Receiving incoming calls;
- Processing email and messages from clients;
- Providing information about the company’s services, promotions and connection conditions;
- Consultation on setting up client equipment over the phone;
- Monitoring network performance;
- li>Searching and fixing problems on the network;
- Reporting on the work done;
We offer:
- Work experience in a developing company ;
- Hourly salary;
- Opportunity for professional and career growth;
- Work in a friendly and young team;
- Flexible schedule;
- Work in a friendly and young team;
- Flexible schedule;
- li>
- Timely payment of salary.
Working hours:
- 2/2 days
- weekdays:
- from 8.00 to 20.00;
- from 10:15 to 22:15;
- weekends:
- from 9.00 to 21.00;
- office: metro Heroiv Dnepra