Technical support operator in Sunnet

Due to the expansion of the company, SANNET LLC is required:

Technical support operator.

Requirements:< /p>

• Knowledge of the OSI model and principles of switching, routing;
• Understanding of protocols/technologies: TCP/IP, DHCP, VLAN, DNS.
• Clear diction, correct and competent speech;
• Quick learner;
• Resistance to stress;
• Attention to detail, responsibility;
• Experience with Edge-equipment core, D-link will be a plus;

Responsibilities:

• Receiving incoming calls;
• Processing email and messages from clients;
• Providing information about the company’s services, promotions and connection conditions;
• Consultation on setting up client equipment over the phone;
• Monitoring network performance;
• li>Searching and fixing problems on the network;
• Reporting on the work done;

We offer:

• Work experience in a developing company ;
• Hourly salary;
• Opportunity for professional and career growth;
• Work in a friendly and young team;
• Flexible schedule;
• Work in a friendly and young team;
• Flexible schedule;
• li>
• Timely payment of salary.

Working hours:

• 2/2 days
• weekdays:
• from 8.00 to 20.00;
• from 10:15 to 22:15;
• weekends:
• from 9.00 to 21.00;
• office: metro Heroiv Dnepra