The company "TCP" is looking for a technical support operator to provide high-quality service to our customers. Your role will be to provide technical support and resolve issues that our customers encounter while using our services. Key Responsibilities: Respond to customer technical inquiries via phone, email or chat; Resolve issues related to the use of our services, including software configuration, password recovery, connection establishment and other technical issues; Recording and document
The company "TCP" is looking for a technical support operator to provide high-quality service to our customers. Your role will be to provide technical support and resolve issues that our customers encounter while using our services. Key Responsibilities: Respond to customer technical inquiries via phone, email or chat; Resolve issues related to the use of our services, including software configuration, password recovery, connection establishment and other technical issues; Recording and documenting all requests and solutions in the tracking system; Ensuring high quality customer service and meeting established standards. Requirements: No work experience welcome, we are willing to train new employees; High communication skills and the ability to effectively communicate with customers; Willingness to learn and develop in the field of technical support; Ability to work in a team and complete assigned tasks; Knowledge of basic computer skills and the ability to quickly learn new programs and technologies. We offer: Full-time day from 8.00-18.00, NOT DELAYED, 5/2; Competitive salary and bonus system; Training and support in the work process; Career development and opportunities for professional growth; Friendly and favorable atmosphere in the team.