Technical support operator in Pivdenna telekomunikaciyna kompaniya

We are hiring a technical support engineer. The schedule is variable! Work in the office! The Southern Telecommunications Company provides a full range of Internet services in Odessa — high-speed home Internet, digital interactive television, digital telephony. Requirements: knowledge of the basics of telecommunications systems and network technologies; monitoring of active nodes of the telecommunications network, servers, communication channels (Zabbix systems); prompt response to malfunctions; consultation of subscribers on technical issues; interaction with company departments; fluency in the Ukrainian language; desire and readiness to learn; Responsibilities: consultation of subscribers by telephone and online chat; registration, classification , processing of requests from customers in messengers, mail and the internal CRM system of the company; control of the state of the network / equipment in the monitoring system; transfer of information to specialized divisions; Working conditions: modern office with a generator — Tairovo, st. Ac. Korolyova, 7, variable schedule from 08:00 to 21:00, lunch break: 1 hour; official employment, full social package. If you get high from difficult situations — WELCOME! Call: 063−246−33−92 Show Olena's phone.