Technical support operator in Planeta Kino

Hello, if you are looking at this vacancy, you have a chance to become part of the Planeta Kino cinema chain team. The main thing about us: we are in love with cinema and technology. And we try to create the best service. We recently launched a new project and are looking for a Technical Support Worker.

Our ideal specialist:

• has a technical education and experience work in a similar position from 1 year;
• has good knowledge of network protocols;
• has experience with PostgreSQL, MSSQL and knows how to write SQL queries;
• knows how to administer Windows, Linux;
• has experience with Jira, Jira Service Management;
• has experience with logging systems;
• has experience with Grafana, Prometheus, Zabbix;
• basically understands Docker, Kubernetes;
• fluent in Ukrainian;
• quickly learns new information;
• responsible, active, stress-resistant and has a desire to help others.

What are we to you? trust:

• round-the-clock monitoring of services;
• technical support of our users;
• receiving requests from the contact center and other departments regarding errors and problems with the work of those or other services;
• to independently correct or transfer tasks to the development team.

What you get in return:

• remote work format - you can work from any city;
• official employment according to Ukrainian legislation;
• free movie tickets every month.
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Let's get to know each other? Send us your resume with a photo. We will definitely answer you within five days. If you have any other questions, write to our HR in Telegram: @hr_PlanetaKino.