Technical Support Manager (Romanian) in Horoshop

Horosop is a product IT company, a leading SaaS platform for creating online stores in Ukraine. More than 9,000 online stores already work with us. We continue to grow, so we are looking for a Customer Technical Support Manager for customers from abroad (Romania, Moldova). You are our candidate if: you are fluent in the Romanian language, you have experience in communicating with customers, you are looking for solutions to customer problems, you want to help, it will be a plus, experience in creating websites or working in the admin panel will be a plus, if you have basic knowledge of html, css, you understand how it works SEO, work with Google Analytics will be a plus. What is our job: communicate with clients in chats consult on all the possibilities of the platform, answer questions related to the settings of the site and touch systems deal with problem situations, help them solve them formulate tasks for the team and monitor them performance of leading many clients at the same time Working with us, you will receive: the opportunity to learn and develop within the company 50% compensation for specialized training (trainings, courses, mc, etc.) corporate English in groups review of the salary based on the results of your work and growth a stable schedule from 9:00 a.m. to 6:00 p.m. , Monday-Friday open communication in the team, minimum bureaucracy, office in Kyiv and the possibility to work remote lunches in the office at the expense of the company. More details about Horoshop — https://horoshop.ua