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Remote support and configuration of software implemented by the company; Formation of processed requests in the reporting system
Technical Support Manager (CRM) in LLC Proxima Research International
Posted more than 30 days ago
1 view
LLC Proxima Research International
Without experience
Kyiv
Expectations from the candidate:Proficient oral and written communication, basics of business correspondence.Work experience with Windows, Android, iOS at the level of an experienced user.Ability to solve problematic situations in telephone mode and/or using software for remote access.Ability to use search engines to find the necessary information , work with documentation.Ability to quickly understand new software.Resistance to stress, discipline.Desire to help people. Will be a plus: Knowledge
Expectations from the candidate:
- Proficient oral and written communication, basics of business correspondence.
- Work experience with Windows, Android, iOS at the level of an experienced user.
- Ability to solve problematic situations in telephone mode and/or using software for remote access.
- Ability to use search engines to find the necessary information , work with documentation.
- Ability to quickly understand new software.
- Resistance to stress, discipline.
- Desire to help people.
Will be a plus:
Knowledge of SQL at a basic level (understanding the structure of databases, the ability to build select, insert, update queries).
Key tasks :
li>We offer:
- Official employment or Gig contract
- Paid vacation and sick leave
- Opportunity for training and improvement in the field of IT
- Opportunity for professional and career growth
What are the stages of selection?
✔️ communication with a recruiter → ✔️ interview with Team Lead Support → ✔️ Job offer< /p>
