Technical support manager in Maestro Ticket System (Kontramarka Ukrayina)

Vacancy: Technical Support Manager Responsibilities: Solving technical questions and problems of users using the system. Documenting interactions with users and solving problems. Work with system support. Training of new users in the system. halls, development of tickets, adjustment of the system to the customer's business processes) Help with setting up additional equipment related to the system Requirements: Work experience in a similar position of 2 years or more. Higher technical education. Excellent communication skills and the ability to work in a team. The ability to effectively solve problems and find technical solutions. Basic knowledge of Photoshop, CorelDraw; Basic knowledge of HTML\CSS Basic knowledge of the organization of the leading network and wi-fiMySQL, the ability to form simple requests Attention, accuracy, punctuality. Excessive desire to learn and develop in the technical field and learn the specifics of the job. We offer a competitive salary, the opportunity for development and career growth in a successful company with an innovative approach to business. If you meet the requirements and want to join our team, send your resume to the email address [respond] to the topic "Technical Support Manager Vacancy".