Manager of technical support in Vasyanovich Yu.V., FOP

We are recruiting for Technical Support Manager!

Responsibilities:

• Consulting customers on technical issues (phone, chat, email)

• Reception, processing and support of user requests

• Diagnosing and solving technical problems

• Interaction with technical specialists and others by departments

• Reporting and updating the knowledge base

• Quality control and timeliness of resolving requests

Requirements:

• Experience in technical support will be an advantage

• Confident command of a PC and office programs

• Understanding of the principles of operation of technical systems / software (preferred)

• Competent oral and written language

• Communication, attentiveness, stress resistance

• Ability to learn quickly and work with a large amount of information

We offer:

• Competitive salary

• Training and support during the adaptation phase

• Friendly team and comfortable working conditions

• Opportunities for professional and career growth

• Official employment / flexible terms of cooperation

Your future starts here! Youth who strive for growth - we are waiting for you!