Manager of technical support in W8 Shipping

W8Shipping is an American-Ukrainian company with its own logistics infrastructure, warehouses, offices and a team in the USA.

W8Shipping's mission is to provide excellent service in the purchase and delivery of cars from the USA. We want quality cars from the USA to be the norm for Ukrainians. Therefore, we work according to the clear and demanding American standard.

You are our candidate if you have:

• High level of command of the English language (mandatory)
• Work experience in communication with clients (preferably service support)
• Ability to work with Excel and CRM systems
• Willingness to learn and self-improvement
• Speed ​​and attentiveness

We offer:

• Salary according to a transparent motivation system On a trial period - 20,000 rate after a trial period - 23,500 rate + KPI
• Hybrid work schedule 13:00 to 22:00 00 Mon, Tue and Fri - remotely; Wed and Thu - office
• Comfortable and modern office near the subway with parking, shelter and generators
• Additional benefits from the company and career growth
• Working among people with the values ​​of building an honest and transparent business, where an excellent result for the client is priority #1.

Tasks of a support specialist:

• Creating personal accounts for customers in auction systems
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  • Control and verify information in titles
  • Payment of invoices from the client's balance in the office
  • Search for payments from the client at auctions (if needed)
  • Search car at the request of the client at auctions

  If you recognize yourself in the description above — send your CV. Thank you for your feedback, your data will not be passed on to third parties, by sending us your CV you consent to the processing and storage of your personal data