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Technical support manager in Kontramarka Ukrayina
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Kontramarka Ukrayina
Hello!
Do you have an impeccable level of English?
Mticket a Ukrainian product company that is a leader in the field of business process automation and one of the leaders among ticket sales operators. We specialize in the development and sale of ticket systems for various mass events in Ukraine and Europe and beyond), as well as their support, audit and consulting.Now we are looking for a warm and friendly Technical support manager.
Get to know our projects:
https://mticket.eu/en
Why chooseMticket:
The possibility of remote work.
Work schedule: from 10:00-19:00 Mon-Fri (on days of events or problems with the system, help and support is needed for a short time);We offer a decent salary based on the results of the interview;
Opportunity for career growth in a successful company with an innovative approach to business;
The possibility of business trips to Europe;
We provide holidays, sick leave;
We havecool Team Leads and staff who are ready to share their experience and teach;
Minimummicromanagement.
What to do:
Solve technical issues and problems of users when using the system;
Document user interaction and problem solving;
Work with system support;
Educate new system users;
Help users with their questions about the system (drawing halls, developing tickets, adjusting the system to the customer's business processes);
Assist with configuring additional hardware related to the system.
Send your resume if you:
You have 2 years or more of similar experience (the direction is not essential);
You have a higher technical education;
You have excellent communication skills and the ability to work in a team;
Ownin English at spoken level C1;
You know MySQL, you know how to form simple queries;
Able to effectively solve problems and find technical solutions;
You have basic knowledge of Photoshop, CorelDraw;
You have basic knowledge of HTML\CSS;
Do you have basic knowledge of wired network and wi-fi organization;
Do you have a desire to learn and develop in the technical field (the specifics of our work);
Careful, neat, punctual.
For this position, we have only two stages of selection: interview with recruiter and team leader.
Please write a few sentences about why you want to work with us and your expectations for payment.
? If you have any questions, send feedback and write in Telegram
And we promisebe sure to write back!
