SD technical support engineer in Ukrposhta

"Ukrposhta" is a national postal operator, a reliable and responsible employer. Today, the team of "Ukrposhta" is specialists who destroy stereotypes, work every day to increase the efficiency of logistics processes, improve the quality of service and convenience for the Client. A team that is always ready for new challenges and the implementation of important missions! Right now we are looking for a Technical Support Engineer. Main duties: Receiving requests in the service software (OTRS) Receiving requests by phone. the applicant's question "on the first line" Responsible attitude to the entire cycle of processing user requests Work schedule - 24/3 or five-day work week The successful candidate meets the following requirements: Higher education (IT or technical) Good knowledge of the Microsoft Office package Knowledge of network operation (preferred) Work with peripheral devices Work in an escort program is desirableDesirable experience in customer service, call center Ability to learn quickly, friendliness Willingness to work on a shift / round-the-clock shift scheduleWe offer: Formal employment in a large, growing companyStable salaryA bonus for meeting planned indicatorsTraining and professional developmentPossibilities of rewards annual growth Attach and send your resume below using the link. TOGETHER WITH UKRPOSHA TO VICTORY!