Technical Support Engineer (SD) in Ukrposhta

"Ukrposhta" is a national postal operator, a reliable and responsible employer. Today, the "Ukrposhta" team are specialists who destroy stereotypes, work every day to improve the efficiency of logistics processes, improve the quality of service and convenience for the Client. A team that is always ready for new challenges and important missions! Right now we are looking for a technical support engineer. Main duties: Acceptance of applications in the service software (OTRS) Acceptance of applications by phone. Processing of email requests. Outbound calls (at the request of the management). of user requestsWork schedule - 24/3 or five-day working weekThe successful candidate meets the following requirements: Higher education (IT or technical)Good knowledge of the Microsoft Office packageKnowledge of network operation (preferred)Working with peripheral devicesWorking in a support program - preferredDesirable experience in service work customers, call center Ability to learn quickly, friendliness Willingness to work on a shift schedule / 24/7 shifts We offer: Official employment in a large, growing company Stable salary Bonus for performance of planned indicators Training and professional development Opportunities for career growth Attach and send your resume using the link below. UKPOST TOGETHER TO VICTORY!