Technical Support Engineer (L3) in MaxBill

We are currently looking for an experienced Technical Support Engineer (L3) in Kyiv. If you are passionate about finding and solving problems, have a passion for working with customers and are willing to learn new technologies and methods, then welcome to MaxBill!Responsibilities: Interact with customers for adjustments, maintenance and support.Troubleshoot software products.Implementation, deployment and supporting accounting and customer service software activities: CRM, billing, and rating.Candidate Requirements:Minimum 3 years of experience in computer/software troubleshooting or error detection.Experience troubleshooting software.Experience creating SQL queries .Ability to learn quickly and understand the entire system, both server-side and client-side, to troubleshoot issues.Strong problem-solving/research skills.Bachelor's degree or equivalent (or higher) in Computer Science or related field.Fair intermediate level of English.Would be an advantage:Experience working with Oracle.Experience in QA or developer positions.Working with MaxBill, you will receive:20 working days of annual leave per year, plus paid public holidays.Providing sick/personal time off.Paid trainings, conferences , seminars and certification courses, English classes. On-the-job mentoring program to learn from experienced colleagues. Remote work option and flexible schedule.