Technical Support Engineer L2 in MODUS X

Become a part of the team that creates digital reality! MODUS X is a Ukrainian IT company, a team of 500+ engineers, architects, security specialists and data scientists. We started and continue to support the digital transformation of DTEK, which became the first energy company of Ukraine to undergo a large-scale digital transformation. Currently, we have set aside a separate company to share our experience and expertise externally, remaining an IT support for those who bring light and contribute to the recovery of the country. We are currently looking for a Technical Support Engineer L2 Position functions: writing SQL queries; creating queries in Elastic (KQL); monitoring system operation; analysis and evaluation requests, their resolution or escalation of demand; timely informing relevant departments about incidents recorded by the monitoring system, according to the escalation matrix; communication between relevant departments and partners within the framework of professional activity; maintaining internal documentation of the department, reporting; Professional competences: work experience in a similar position from one year; work experience with ELK, Grafana, MSSQL; It will be a plus: experience with Swagger; experience with Postman; experience with C#; We offer: Official employmentCompetitive conditions and a bonus programCorporate equipmentCorporate health insurance programEmployee psychological support programRemote or hybrid format of work in the Unit City innovation parkOpportunities for training and professional development (online course , classroom trainings, master classes, professional communities) About MODUS X MODUS X is a team of 500+ engineers, architects, security specialists and data scientists. We guide our clients on the path of transformation, bringing them closer to digital reality. By sending your resume to this vacancy, you consent to the processing of your personal data provided by MODUS IKS LLC in accordance with the Law of Ukraine "On the Protection of Personal Data". Consent is granted, including for their processing in external systems, for the purpose of supporting the hiring process. LLC "MODUS IX