Technical support engineer, IT specialistTeleperformance Kyiv, str. Vaclav Havela 6z, Beresteyska MetroTeleperformance Group - one of the largest outsourcing contacts centers of the world, has sites in 80 countries. The company has been providing services in Ukraine since 2009 and the total number of employees is more than 600 people. Our employees are representatives of large international companies. In connection with the expansion, we invite to our team - a technical support engineer (IT spec
Technical support engineer, IT specialist
Teleperformance Kyiv, str. Vaclav Havela 6z, Beresteyska Metro
Teleperformance Group - one of the largest outsourcing contacts centers of the world, has sites in 80 countries. The company has been providing services in Ukraine since 2009 and the total number of employees is more than 600 people. Our employees are representatives of large international companies. In connection with the expansion, we invite to our team - a technical support engineer (IT specialist).
You can become part of our team if:
- has work experience from the 1st year as an engineer, system administrator;
- do you know the basics of ITIL and have experience working with Service Desk;
- know the basics of building networks (LAN, WAN), IP telephony;
- know the OS family Windows, Linux, server OS at the engineer level;
- know the basics of information security;
- English level - B1 (Intermediate) and above
Your duties will include:
- Processing of IT requests in the Service Desk system;
- User support (solving problems in the operation of equipment, organizing access to resources, consulting on requests, problems, failures, etc.);
- Organization of new workplaces and support of existing ones;
- Finding and eliminating problems and malfunctions with equipment and software;
- Participation in IT projects;
- Solving information security tasks.
We offer: