Technical support engineer in Ukrainskaya kompyuternaya laboratoriya

The service company Ukraine Computer Laboratory (UCL) invites you to a permanent job as a Support Line Engineer (HelpDesk) due to staff expansion. We invite you to become part of a team that strives for development and innovation. Requirements for the candidate: Experience in a similar position from 2 years in an organization with more than 50 employees; Higher technical education; Preferably, knowledge of the English language (will be a big plus). Requirements and mandatory experience: Microsoft Windows 10 OS administration, Windows Server 2012/16; Administration experience of virtualization systems based on Hyper-V; Knowledge of MS Office 2016 office packages at the administrator level; Administration of Exchange mail systems; Understanding of network technologies, services and protocols; Experience of working with a backup system; Experience of working with video surveillance; Knowledge of PC hardware. Desired experience :Experience with POS devices;Experience with Cisco Meraki equipment;MySQL administration;Desirable experience with Zebra, Honeywell scanners;Experience with IP telephony.Responsibilities:Technical support for users remotely or on-site;Installation, configuration and administration operating systems of the Windows family (Windows 10, Windows Server 2012/16); Setting up work mail; Diagnostics of hardware and software problems and their elimination; Support and configuration of peripheral equipment (printers, MFPs, scanners); Restoration of system performance; Automation of processes; Participation in analyzing and solving operational issues that affect the performance of systems; Testing new hardware and software, providing feedback to the developer. Working at UCL is: The opportunity to work in a modern service company that is actively developing; The prospect of improving your skills and learning something new; System of internal training; Friendly team that is ready to share experience and support in complex projects; The work schedule is discussed during the interview, the Company has a work rotation system. If you are interested in the vacancy, you felt that you want to become part of our team - we are waiting for your resume: [email protected] or call (044) 390 - 52 - 00. We are waiting for you in our team!