Technical support engineer in PIVDENNA TELEKOMUNIKACIYNA KOMPANIYa, TOV

The Southern Telecommunications Company provides a full range of Internet services in Odessa. High-speed home Internet, digital interactive television: more than 200 channels at the price of ordinary cable, digital telephony. Requirements: knowledge of the basics of telecommunication systems and network technologies; fluency in the Ukrainian language; the ability to present information competently and concisely both in writing and orally; PC knowledge at the level of an experienced communication, punctuality, attentiveness; desire and readiness for additional training; experience in the field of telecommunications will be a plus. Responsibilities: monitoring active nodes of the telecommunications network, servers, communication channels (Zabbix systems); prompt response to the occurrence of triggers; consulting subscribers with technical issues, remote detection of triggers on communication lines; interaction with company departments, work with telecommunications equipment (DELL, HUAWEI, BDCOM); registration and processing of customer inquiries in instant messengers and the company's internal CRM system; timely response to customer inquiries in CRM, instant messengers working conditions: modern office at Tairovo, str. Ac. Korolyova, 7, flexible shift schedule; "floating" weekends during the week; lunch break: 1 hour; official employment; full social package; sick and vacation pay; We invite you to our team! We are waiting for your resumes. Details by phone: 063-246-33-92 Olena.