Technical support engineer in Infomir, TOV

Vacancy: Technical Support EngineerPlace of work: OdesaCompany "Infomir" LLC, a provider in the field of telecommunications, is looking for a candidate for the position of Technical Support Engineer. Requirements: Work experience in the field of technical support from 1 year Knowledge of technical aspects of network technologies Ability to work with clients and solve their problems Responsibility, communication, organization Competent oral and written communication in Ukrainian and Russian; Knowledge of Windows, Linux operating systems; Knowledge and understanding of TCP/IP protocol stack, OSI model; Knowledge of the basics of network services (DHCP, DNS, SMTP/POP3/IMAP, HTTP/HTTPS, FTP); Knowledge of Ethernet technology; knowledge of subscriber access technologies FTTx, GPON; Knowledge and skills of configuring subscriber network equipment; Responsibility, benevolence, stress resistance, respectful attitude towards the company's customers Responsibilities: Technical support of customers regarding connection to the Internet and digital television, diagnosis and correction of malfunctions in the network; Consultation of customers on technical issues by telephone, e-mail, etc.; Participation in projects to improve the network infrastructure; Making applications in the relevant accounting systems; Network and service monitoring, timely detection and de-escalation of emergency situations. We offer a competitive salary, the opportunity for professional growth and development, a friendly atmosphere in the team. If you meet the requirements and have a desire to join our team, send your resume to the email address [feedback] with the topic "Technical Support Engineer".