Technical support engineer in Hive.report

HIVE.REPORT (www.hive.report)

Official dealer of M.E.Doc in the city of Kyiv. We help businesses transition and maintain electronic document flow.

The Hive.report team is:

• A dynamic team with mutual support and training;
• More than 10+ years on the market of electronic reporting and KEP generation;
• Availability of unique experience and innovation.

We are currently growing and looking for a manager of technical customer support.

Responsibilities:

• Providing advice to customers on the company's IT products and helping them choose the right configuration;
• Installing and configuring software;
• Training and technical customer support;
• KEP generation.

Requirements:

• Communication, professional level of communication on the phone;
• Ability to effectively advise the client on the phone;
• Ability to quickly learn, absorb material, responsibility and diligence;
• Skills in using a PC and configuring software.

We offer:

• Office - in the center of Kyiv, 10 minutes from the subway;
• Convenient work schedule Mon-Fri 9:00-18:00 with the possibility to work remotely;
• On-time salary and additional bonuses for effective work;
• Opportunities for career growth;
• Medical insurance;
• Corporate training;
• Friendly and supportive team.

Hive.report is an inclusive employer, we value each and every candidate and do not discriminate based on: race, color, sexual orientation, gender identity, article, disability, veteran status, and/or other characteristics.