Technical support engineer in Netronic

Hello! We are NETRONIC

For more than 20 years we have been creating equipment for laser tag, VR attractions, paintball and tactical simulators.

Our products are not just hardware, but solutions that bring people together in teams around the world.

Our designs are used in more than 80 countries and we continue to grow.

We are now looking for a Technical Engineer support — a proactive and responsible specialist who will become a technical hero for our customers and help them get the most out of our products.

 Who we are looking for

A person who:

• Has experience working with CRM systems;

• Confidently uses 1C and the MS Office package;

• Knows how to work with ATS programs;

• Initiative and independent: able to propose and implement process improvements;

• Speaks English at the B1+ level;

• Communicates easily with the team, clients and partners.

 What you will do

• Support clients: consult via phone, email or chat, quickly eliminate technical problems;

• Analyze and solve technical incidents, work with software and hardware problems;

• Test new products and software versions, collect feedback;

• Update and maintain technical documentation, prepare reports;

• Cooperate with developers, sales and marketing to solve technical problems;

• Control the fulfillment of SLA and provide timely assistance to customers;

• Form methods, train dealers and interact with service centers.

 What we offer

• Schedule: 5/2, from 08:00 to 17:00
• Stable salary: no delays, payments 2 times a month
• Vacation + additional days off: birthday and important events
• Official employment and sick leave
• Modern production: clean, safe, near Pochaina (there shelter)
• Learning and development: English courses, corporate library, mentoring
• Team support from the first day: an atmosphere of mutual respect and development

Join the NETRONIC team - here your skills turn into real products that change the world of entertainment.

Leave your resume - within 5 working days we are with you we will be in touch.

We appreciate every candidate. Your letter is not "one of", but a chance to find you.