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Technical Support Engineer in Softengi
Posted more than 30 days ago
1 view
Softengi
Without experience
Kyiv
Full-time work
By what criteria are you suitable for us:Soft-skillsCommunicationResponsibilityAttentionStress resistanceAbility to work in a team in multitasking mode Fluency in the Ukrainian languageWillingness to learn and developHard-skillsExperienced PC userBasic knowledge AD, VPN, Office 365 workProviding advice on office equipment supportSoftware setupMain functional duties:Answering callsProviding remote IT support to usersRegistration/routing/processing requests/incidents according to SLAPerforming tas
By what criteria are you suitable for us:
Soft-skills
- Communication
- Responsibility
- Attention
- Stress resistance
- Ability to work in a team in multitasking mode
- Fluency in the Ukrainian language
- Willingness to learn and develop
Hard-skills
- Experienced PC user
- Basic knowledge AD, VPN, Office 365 work
- Providing advice on office equipment support
- Software setup
Main functional duties:
- Answering calls
- Providing remote IT support to users
- Registration/routing/processing requests/incidents according to SLA
- Performing tasks from the manager
- Teamwork
What we are happy to offer you:
- Ability to develop within the project
- Flexible schedule
- Work remotely or in the office
- Stability
- Medical insurance
- Legal support
- Paid vacation and sick leave
Without experience
Kyiv
Full-time work