Technical Support Engineer in EvoPlay

We are looking for an experienced Middle Technical Support Engineer to support and optimize our IT infrastructure. If you have experience with Linux, system monitoring, process automation, and cloud services, we'd love to have you on our team.

Necessary knowledge and skills:

• Experience in administering Linux operating systems (Centos, Ubuntu, etc);
• Experience with monitoring systems such as Zabbix, Prometheus (experience with CloudWatch and Grafana will be a plus);
• Basic knowledge of Bash commands;
• Experience with Git;
• Experience of working with Apache and Nginx web servers (minimum – basic understanding of the principles of operation of the specified web servers);
• Work experience or basic understanding of relational databases (Mysql, etc ); 
• Understanding of basic network protocols: DNS, HTTP/HTTPS, SMTP;
• Experience with configuration management systems such as Ansible/Puppet;
• Experience with infrastructure-as-code tools such as Terraform (minimum - basic understanding of how the service works);
• Experience with AWS and its services (preferred);
• Experience writing automation scripts in Bash or Python (preferred);
• Experience and knowledge of mail services (Zimbra, Postfix) and telephony (Asterisk) will be a plus;
• English language at the level of reading documentation and correspondence.

Responsibilities:

• Technical support of servers and services, as well as solving technical problems from users and technical teams related to the operation of servers and services;
• Automation of routine tasks using scripts and tools automation;
• Search and identification of problems, help with their solution;
• Configuration, support and expansion of monitoring systems;
• 24/7 support for technical teams, users and infrastructure ( shift system, during non-working hours - responding to urgent requests and notifications from monitoring systems (for the duty officer)).

We offer:

• Competitive salary;
• Flexible schedule (starting work from 8 to 10, 8 hours/day) + shift work;
• 20 working days of vacation ;
• Compensation for hospital and sick days;
• Medical insurance;
• Opportunity to develop your skills in a professional environment;
• Care for mental health I am a corporate psychologist for the team;
• Office with uninterrupted internet and a generator;
• Referral program and the possibility of rotations;
• Internal L&D platform with courses and online library .

Send your resume and join our team!