Specialist of the technical support department in Prostor

The PROSTOR chain of stores announces in Dnipro a competition for the position of Specialist of the technical support department. Requirements: Knowledge of the basic principles of construction, operation and diagnostics of failures of local and WiFi networks of enterprises. Basic knowledge of network protocols (DHCP, DNS, TCP/IP, FTP, LDAP, SMTP, IMAP )Knowledge of the basic principles of operation and diagnostics of computer equipment, printing and scanning equipment, Windows family OS, MS OFFICE software package. Experience in setting up/administering network equipment (managed switches, routers, WiFi access points), server OS and software ( MS Windows Server, AD, SCCM) is welcome. Knowledge of the general principles of operation of video surveillance systems and ACS is welcome. Responsibilities: Consultation and technical support of users of warehouses, offices, stores on the operation of software, computer equipment, data collection terminals, trade equipment on the basis of telephone calls, applications in the Service Desk system, letters in e-mail. Installation, configuration, diagnostics, block repair of computer equipment, printing and scanning equipment. Commissioning, configuration and maintenance of data collection terminals. Transfer of equipment to repair, monitoring of compliance with work deadlines by the service center (TSD, printing and scanning equipment, computer equipment) Installation, configuration, diagnostics and troubleshooting of Windows family OS, MS Office office software, additional software. Serves and supports operation of a local network, WiFi network, server equipment at the level of replacement of equipment, replacement of SCS nodes, crimping of cables, replacement of network sockets (RJ 45). We offer: work in a large, stable, developing company; official employment; stable salary; work schedule weekdays from 9:00 a.m. to 6:00 p.m. Mon — Fri; comfortable office: Dnipro, Shevchenko park district. instagram.com/prostor.robotahttps://www.facebook.com/prostor.robota By sending your resume to the vacancy, you consent to the use of your personal data by the company within the framework of the current legislation of Ukraine. Please note that feedback based on the results consideration for the vacancy takes place within one week in case of a positive decision on your candidacy.