Technical support administrator in Kosmonova, TOV

COSMONOVA|NET is a national brand. We provide high-quality services for businesses in Ukraine: solutions for a telecommunications operator, an Internet provider, our own data center, and "cloud" platforms in Ukraine, Germany, and the Netherlands. We work on the B2B market under the TM COSMONOVA|NET and B2C under the TM KOLO.TB. What will you need to do? Reception and processing of customer inquiries (phone / mail); Diagnostics of network operation; Work with command line; Work with managed switches; Setting up client routers , SMART set-top boxes and TVs; Remote support of masters connecting and repairing subscribers; What do we expect from our candidate? Willingness to work, learn and develop; equipment; Knowledge of telnet, ssh protocols; Stress resistance; Communicability; Ability to work in multitasking mode; What we offer: Cool, active, professional team. We make cool products for business and for people, and we're proud of it. Training and development within the company. You can participate in projects that are interesting to you, grow both professionally and up the career ladder. We welcome it and create all the conditions for it. Official registration. 24 days of paid vacation and sick leave, according to the Labor Code. Work schedule 2/2 - office. Paid internship of 1-2 weeks to get to know the team and the company. Decent salary fee. Free access to the Internet and TV for employees (subject to availability of coverage in the area of ​​residence) For our employees, special conditions apply to the medical center for children (50%) and Sportlife (50%). If you are ready to join our team and have the opportunity to provide high quality technical support, we will be glad to see your resume.